DOMESTIC POSTAGE:

We ship Australia wide using either Fastway Courier Service (to street addresses only, not to PO Boxes) or Australia Post (this option is coming soon!)

If you supply a PO Box with the flat rate shipping we will contact you for a street address to post your order to. Please note that this may delay your order being dispatched.

Please allow up to 8 working days for standard domestic delivery. (Most delivery times will be much shorter but delivery to rural areas and far north Qld locations may take longer.) You can track your order at Fastway.com.au or Austpost.com.au using the tracking number (Currently applicable only with Fastways only. Pre paid, trackable Australia Post satchel options at checkout are coming soon!)

If nobody is home to receive a package from Fastway Couriers, the courier will leave a calling card in the letterbox with further delivery details. If you have not received your order in the expected time, please first check your letterbox for this card. (Fastways will only hold your package for a designated time before sending it back to us. If this happens, the additional postage cost will need to be paid by the receiver prior to resending it.) All care but no responsibilty is taken if you ask that the packages be left at your door. We adhere to the policies of Australia Post or Fastway Couriers regarding this.

If your address falls outside the Fastway courier delivery regions, we will send your package via Australia Post. You will still only be charged the shipping option that you selected at the checkout.

Our flat rates for Australia wide postage to street addresses are as follows:

$9.95 for orders up to 3kg in weight. (most orders are within this weight range)
$19.95 for orders from 3kg - 10kg in weight.
$29.95 for orders from 10kg - 15kg in weight.
$39.95 for orders over 15kg in weight.

INTERNATIONAL POSTAGE:

We ship orders up to 20kg internationally using Australia Post. All international postage costs are automatically calculated via Australia Post according to destination, product weight and dimensions. Please check your country guide at Australia Post to check for any import restrictions, taxes, fees or prohibitions prior to placing an order. We accept no responsibility for any incurred. 

We post our international orders using Australia Post's:

International Standard (6+ business days with tracking)


FURTHER NOTES:


Please note: the weight given in the item description is for the item in it's box only. It does not include the additional weight of the padding and packaging. Most of our items are relatively lightweight. We endeavour to keep postage charges to a minimum for your convenience. 

We generally ship within the next 1 -2 business days. Holiday periods may be different so please check the front page of the website.

During peak Christmas trading times, delivery times may vary. All care is taken but there is no guarantee of pre Christmas deliveries on orders placed in December.

LOCAL PICK UP: 

If you are a Perth local and would like to pick up your order, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange a pick up time. At the checkout simply select the "Free Shipping for Perth Pick Up" option. Please note: All pick up orders must be placed through the website prior to picking up. (This will ensure you will get a receipt for your purchase.) This option is not available during holiday periods.

Important: Please be aware that available pick-up times will vary as we do not have a retail store front. If no correspondence is received within 24 hours of creating a cash pick up order, we will cancel the order and return the items to stock.