We ship Australia wide to street addresses, using either Fastway Courier Service or Australia Post.
If you supply a PO Box with the flat rate shipping we will contact you for a street address to post your order to. Please note that this may delay your order being dispatched.
Please allow up to 8 working days for standard domestic delivery. (Most delivery times will be much shorter but delivery to rural areas and far north Qld locations may take longer.) You can track your order at Fastway.com.au or Austpost.com.au using the tracking number (if applicable). If nobody is home to receive a package from Fastway Couriers, they will leave a calling card in the letterbox with further delivery details. If you have not received your order in the expected time, please first check your letterbox for this card. (Fastways will only hold your package for a designated time before sending it back to us. If this happens, the additional postage cost will need to be paid by the receiver prior to resending it.) All care but no responsibilty is taken if you ask that the packages be left at your door. We adhere to the policies of Australia Post or Fastway Couriers regarding this.
Our flat rates for Australia wide postage to street addresses are as follows:
$9.95 for orders up to 3kg in weight. (most orders are within this weight range)
$19.95 for orders from 3kg - 10kg in weight.
$29.95 for orders from 10kg - 15kg in weight.
$39.95 for orders over 15kg in weight. FURTHER NOTES:
Please note: the weight given in the item description is for the item in it's box only. It does not include the additional weight of the padding and packaging. Most of our items are relatively lightweight. We endeavour to keep postage charges to a minimum for your convenience.
We generally ship within the next 1 -2 business days. Holiday periods may be different so please check the front page of the website.
During peak Christmas trading times, delivery times may vary. All care is taken but there is no guarantee of pre Christmas deliveries on orders placed in December.
LOCAL PICK UP
Important: Please be aware that available pick-up times will vary as we do not have a retail store front. If no correspondence is received within 24 hours of creating a cash pick up order, we will cancel the order and return the items to stock.